We Help People
We provide 24 hour supported living service for adults with complex learning disabilities. We have a dedicated and talented staff team who support our clients to be as independent as possible, within their own homes. Our clients enjoy lots of different activities and day trips.
We have 3 attractive houses with central town locations, self-contained flats and shared use of communal kitchen and lounge area downstairs.
Some of the fun activities we get up to.
“My son and his wife live at Stella Maris and have gained amazingly from the experience. They are happy and confident and it is so good to know that there is always someone there to help with any problems. They have enjoyed working with several carers and have benefited from various activities.”
The staff at Heff house are absolute angels , my son is really well looked after. We owe you guys a serious debt of gratitude!
My son has lived at Heff for just over four years now, he settled in well and loves being part of the household. He enjoys all the activities available to him and the care and support he receives is just great. Heff is definitely HOME…!!
“I love living here its great”
“I am lucky to live here with my housemates”
“I always wanted my own flat, I love living in Jacobs Well, all the staff are wonderful”
Outreach Services
West Berkshire Mencap, providing care and support for Children and Adults with learning difficulties in their own homes.
We have our own accommodation
We have a Care Quality Commission registered Domiciliary Care Agency called Supported Living which provides support and care to adults and children in their own homes and out in the community.
Supported Living presents an opportunity to transform the lives of people by offering quality care and support packages to individuals in their own homes.
The objective for meeting the social care need is client centred, outcome focussed support with a specific emphasis on choice designed to meet the key objectives of the personalisation agenda and Valuing People Now (2009).
Services we provide
- Assistance with personal care.
- Assistance with shopping.
- Assistance with domestic chores.
- Assistance with learning new skills.
- Assistance with managing moods, emotions and behaviours.
- Assistance with meal preparation and managing a healthy lifestyle.
- Assistance with accessing social and recreational activities.
- Assistance in taking medication or attending medical appointments.
- Advice on developing personal relationships.
- Assistance with managing finances.
HI DI HI CAMPERS
Our supported living residents were treated to a fantastic holiday at Butlins supported by a team of dedicated carers.
Other Services
Our ethos is to provide high quality services that the person with a learning disability specifically needs or wants and we will do our utmost to meet the choice expressed by the individual or their representative.
Risk Assessments
All service user activities will be fully risk assessed to ensure safety, to meet legal requirements and to comply with Care Quality Commission guidelines.
Staff
In addition to all CQC mandatory recruitment, vetting and barring procedures all staff will be fully trained in working with people with learning disabilities and any specific additional support need.
Person Centred Care Plans
All service users will have a detailed person centre care plan to ensure that outcome focused support needs will be met.
Head of Supported Living – Michelle Greenfield michelle.greenfield@wbmencap.org
“We have been using West Berkshire Mencap’s “Supported Living” for over two years and purchase support for our adult daughter via her Personal Budget, that we manage on her behalf.
Karen enjoys two types of support from the staff team, a one to one support at a swimming pool and gym once a week, where Karen has made incredible progress both in her fitness levels, but also in her confidence and interaction with various staff members.
Her other one to one session is more flexible, tackling various craft projects with a very talented and artistic staff member as well as shopping and cooking sessions, plus support to meet up with friends for social outings on occasional evenings.
We have found that all the staff involved with Karen have been totally reliable and professional and they have gently encouraged her to try new things and make more decisions for herself. We have the utmost confidence in the whole team and consider ourselves very lucky to have been able to plan Karen’s support with such a caring and supportive organisation.”
Carole & Karen
